FAQ
How do I know what size bracelet to order?
Bracelet Sizes
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Before purchasing a bracelet it is very important for you to watch the very brief Bracelet Sizing Video to determine the size bracelet you need.
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Sizes Available
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Small - 4 1/2 - 6 inches
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Medium - 6 1/4 - 6 3/4 inches
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Large - 7 - 7 3/4 inches
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Extra Large - 8 - 8 3/4 inches
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What about the birthstones and charms for the bracelets?
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Birthstone Month or Charms
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Once you decide on the bracelet you would like to purchase, you can choose ONE charm to put on the bracelet which is included with the price of your bracelet. This charm will be attached to the center ring of your bracelet as seen on the bracelet on our home page). Be sure to type into the box labeled "Please type in which charm you would like for your bracelet." If you choose not to have a charm please type "no charm."
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How do I clean my silverware jewelry?
Please watch the "Bracelet Cleaning" video.
What type material is used for your silverware items?
All of our silverware items are made from silverplated brass. From time to time we may have some Sterling Silverware Items.
Can I send you my silverware to make items with?
Yes, contact us and we can get you a quote once we discuss what you would like for us to make with your silverware.
Do you ship outside the United States?
No, at this time our business is limited only to the United States.
Payment and Shipping
Payment is quick, safe, and secure (See "Secure Ordering and Payments" below).
Our shipping is based on weight and location to be shipped to automatically through USPS using first class or priority mail.
Secure Ordering & Payment Options
We can accept payments from all major credit and debit cards such as Visa, Mastercard, Discover, AMEX, etc.
The Wix Stores checkout process is secured by HTTPS / TLS encryption and it is safe for you to purchase from our Wix site.
TLS (Transport Layer Security) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and secure. TLS is the industry standard and is used by millions of websites in the protection of their online transactions with their customers.
Additionally, Wix Stores only works with payment gateways that offer the highest level of security certification (PCI DSS Level 1).
Please contact us if you have any issues with your order. Your business is very important to us and we will do our best to resolve any issues.